These Terms of Service govern access to and use of the Royal Research Group website, products, services, and related resources. By accessing the website, creating an account, or placing an order, you agree to these Terms of Service and the policies incorporated into them.
If you do not agree to these terms, do not use the website or purchase products from Royal Research Group.
Research Use Only
All products offered by Royal Research Group are supplied exclusively for lawful laboratory, analytical, educational, and scientific research purposes.
Products are not intended for human or veterinary use, personal use, household use, recreational use, medical use, therapeutic use, or other non-research purposes.
You are responsible for determining whether you possess the knowledge, facilities, procedures, and authorization necessary to lawfully purchase, receive, possess, store, handle, transport, use, and dispose of the products ordered.
You are responsible for compliance with all applicable federal, state, local, and other laws and regulations, including any requirements applicable to your jurisdiction or intended research activities.
Royal Research Group does not certify or guarantee the qualifications of individual purchasers and may refuse, restrict, or cancel transactions when compliance concerns arise.
Product Information
Royal Research Group makes reasonable efforts to provide accurate product descriptions, specifications, images, availability information, storage information, and supporting documentation. Information may be corrected or updated when new information becomes available.
Product images are provided for identification and presentation purposes and may not reflect minor differences in packaging, labeling, or batch-specific presentation.
Product-specific analytical documentation may vary by product and batch. Third-party analytical results reflect the sample, methodology, and testing conditions associated with the applicable report and do not guarantee suitability for a particular application or research outcome.
Orders and Acceptance
Submitting an order does not constitute final acceptance by Royal Research Group. Orders remain subject to payment authorization, product availability, compliance review, and acceptance by Royal Research Group.
Royal Research Group may refuse or cancel an order before fulfillment when reasonably necessary because of product availability, pricing or listing errors, payment issues, suspected fraud, legal or regulatory concerns, research-use concerns, shipping restrictions, or other circumstances affecting the ability to complete the transaction.
If Royal Research Group cancels an order after payment has been received, the applicable amount will be refunded according to the original payment method or another appropriate method where necessary.
Pricing and Payment
Prices are displayed in the currency identified on the website and may change without prior notice. The price applicable to an order is the price displayed at the time the order is submitted, subject to correction of clear pricing or listing errors.
You agree to provide current, complete, and accurate billing and payment information and represent that you are authorized to use the payment method submitted with the order.
Applicable taxes, shipping charges, and other charges will be displayed during checkout where required.
Shipping and Delivery
Orders are processed and shipped according to the Royal Research Group Shipping Policy, which is incorporated into these Terms of Service by reference.
Delivery dates and transit times are estimates unless expressly stated otherwise. Carrier delays, weather, address errors, transportation disruptions, regulatory restrictions, and other circumstances outside Royal Research Group’s reasonable control may affect delivery.
You are responsible for providing a complete and accurate shipping address and for reviewing applicable destination restrictions before ordering.
Returns, Refunds, and Order Issues
Returns, refunds, replacements, cancellations, damaged shipments, incorrect items, missing items, and other order-resolution matters are governed by the Royal Research Group Refund, Return & Order Resolution Policy, which is incorporated into these Terms of Service by reference.
Eligibility for a refund, replacement, return, or other resolution depends on the circumstances and requirements described in that policy.
Storage and Handling After Delivery
You are responsible for appropriate storage, handling, transportation, laboratory controls, protective equipment, and disposal after delivery.
Royal Research Group is not responsible for degradation, contamination, or loss of product integrity resulting from improper storage, handling, transportation, environmental exposure, or other conditions occurring after delivery.
Website Use
You may use the Royal Research Group website only for lawful purposes and in accordance with these Terms of Service.
You may not misuse the website, interfere with its operation or security, attempt unauthorized access, introduce malicious code, use automated systems in a manner that materially disrupts the website, impersonate another person or organization, submit fraudulent information, or use the website to facilitate unlawful activity.
Royal Research Group may restrict or terminate access to the website or an account where it reasonably believes these Terms of Service have been violated or where access presents a security, fraud, legal, or compliance concern.
Intellectual Property
Unless otherwise indicated, website content created by or for Royal Research Group, including text, graphics, branding, logos, page designs, and original website materials, is owned by or licensed to Royal Research Group and is protected by applicable intellectual-property laws.
You may access and use website content for informational reference and lawful evaluation of Royal Research Group products and services. You may not reproduce, distribute, modify, republish, sell, or commercially exploit protected website content without authorization, except where permitted by law.
Third-Party Services and Resources
The website may rely on or provide access to third-party services, laboratories, payment providers, carriers, hosting providers, verification resources, or external websites.
Royal Research Group does not control independent third parties and is not responsible for their separate websites, systems, policies, availability, or acts and omissions. Use of third-party services may be subject to separate terms and privacy practices.
By using the website, you acknowledge that information will be handled as described in those policies, subject to applicable law and your available privacy choices.
Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website, website content, and products are provided on an “as available” and “as is” basis except for any express commitments stated in these Terms of Service or another applicable Royal Research Group policy.
Royal Research Group does not guarantee that the website will always be uninterrupted, error-free, or free from harmful components, or that research materials will produce any particular research result or outcome.
Nothing in these Terms of Service excludes warranties, rights, or remedies that cannot lawfully be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, Royal Research Group and its owners, officers, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to use of the website, products, services, or third-party resources.
To the fullest extent permitted by applicable law, Royal Research Group’s aggregate liability arising from a particular order or transaction will not exceed the amount paid to Royal Research Group for the product or order giving rise to the claim.
These limitations do not apply where liability cannot lawfully be limited or excluded.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Royal Research Group and its owners, officers, employees, and agents from third-party claims, liabilities, losses, damages, and reasonable costs arising from your unlawful use of the website or products, your material violation of these Terms of Service, or your violation of applicable law or the rights of another person.
This provision does not require indemnification for matters caused by Royal Research Group to the extent such responsibility cannot lawfully be shifted to you.
Governing Law and Disputes
These Terms of Service and transactions with Royal Research Group are governed by the laws of the State of Colorado, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Before initiating formal proceedings, you and Royal Research Group agree to make a reasonable good-faith effort to resolve disputes directly where appropriate.
Unless applicable law requires a different forum, legal proceedings arising from these Terms of Service or a transaction with Royal Research Group will be brought in a court of competent jurisdiction serving the State of Colorado.
Nothing in this section limits rights or remedies that cannot lawfully be waived or restricted.
Changes to These Terms
Royal Research Group may revise these Terms of Service to reflect changes in operations, products, legal requirements, website functionality, or related policies.
The revised terms become effective when posted with an updated effective date unless otherwise stated. Changes will not retroactively alter completed transactions where prohibited by applicable law.
Severability
If any provision of these Terms of Service is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted or severed where necessary, and the remaining provisions will remain in effect.
